AnswerSource
AnswerSource Platform
The AnswerSource platform provides the solid technical foundation necessary to
meet market demands. The current platform is the direct result of long-term
collaboration with our customers and partners. The open architecture and
flexible components have been specifically designed to meet the HR information
needs of the most demanding corporate and service provider organizations.
The platform is an integrated system comprised of four component
groups, all designed to work together
to help customers access, build, and maintain a common HR content repository.
The flexibility of these elements facilitates integration with a variety of
systems to ensure the most efficient and effective delivery of HR information
to those who need it, when they need it, to make critical employee-related
decisions.
AnswerSource Delivery
AnswerSource gives you the power you need to effectively deliver HR information
to people across your organization in the format they need.
AnswerSource supports a variety of delivery mechanisms.
-
Website: Deploy AnswerSource as a standalone website
providing extensive configuration to the
look and feel of the system.
-
Intranet:
Integrate AnswerSource into an organization's intranet or
extranet. AnswerSource supports single sign-on and data synchronization with existing systems.
-
Portal:
AnswerSource supports a variety of portals including Plumtree, Oracle and Microsoft Business
Portal. A full collection of portlets are available which
you can easily add to a portal application.
-
Web Service: Receive information in an XML format via a web service
and integrate into legacy applications.
AnswerSource Services
The AnswerSource Service layer manages all run-time aspects of the
application. The service fully automates content publishing; manages
AnswerSource's unequaled search capabilities; and keeps usage metrics
up-to-date. The substantially scalable AnswerSource service is designed to ensure
even the most demanding organizations can deliver HR information to the right
person whenever they need it.
AnswerSource Repository
AnswerSource provides organizations with a common content repository, which can
contain core content from premium providers, such as The Bureau of National
Affairs, Inc. (BNA), and an organization's own proprietary content.
Customers can create and maintain their own policies, procedures, FAQs, forms
and any other content needed by users to solve employee-related issues.
The repository is continuously refreshed with premium content,
eliminating the cost of keeping HR compliance content
up-to-date.
The AnswerSource repository combines user information and
XML documents to dynamically generate web pages.
Users receive only the information designated for them by their
employer, tailored to their own role, responsibility, geography, etc..
AnswerSource Tools
This web-based application provides Firstdoor customers with sophisticated
content management, user management and online reporting tools. All tools
have been designed with the business user in mind, and are powerful yet simple
to use. AnswerSource tools help you:
Content managers create and publish content using a full-featured set of
web-based tools in a secure area.
|

|
|
|
|
|
User profiles ensure that users gain access to exactly the information they
need to solve problems.
|

|
|
|
|
|
Near real-time reports allow you to quickly gain essential insight into the
usage of the system.
|


|
|
|
|
|