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Firstdoor Announces Release of AnswerSource, Version 3.0

Firstdoor Announces Release of HR AnswerSource , Version 3.0

Software Now Supports Employees, Managers and Human Resources Professionals in Corporate and Service Provider Settings 

ATLANTA, GA - May 22, 2003 - Firstdoor, a leading provider of HR knowledge solutions, announced today the release of HR AnswerSource 3.0, providing customers with unparalleled HR content management and delivery capabilities. Version 3.0 provides organizations with a cost effective system to provide employees, managers, HR specialists and benefits professionals with the HR information they need to make informed and effective employee-related decisions. HR AnswerSource 3.0 integrates premium HR content from leading publishers, including The Bureau of National Affairs, Inc. (BNA) with an organization’s own content, into a single knowledge repository. 

“The release of HR AnswerSource 3.0 marks a new stage in Firstdoor’s product offering,” said Gene Schutt, CEO of Firstdoor. “We now meet the needs of both service providers and corporate HR professionals, and the new system provides all employees with access to a full featured HR knowledge system at an affordable price.”

HR AnswerSource 3.0 provides:

  • Accuracy – Fundamental content is supplied and maintained by BNA, whose legal and HR products are used by over 80% of the Fortune 1000.
  • Consistency – A common knowledge repository of HR information ensures every user in an organization consistently receives the same up-to-date information to address their HR needs.
  • Security - Role-based access ensures that users have access to the HR information they need to fulfill their daily tasks. 
  • Flexibility - Built using Microsoft’s .NET architecture and XML Web-Services, HR AnswerSource 3.0 is highly configurable and is easily customized to meet a customer’s unique demands.
HR AnswerSource 3.0 uses a common knowledge repository to manage and deliver critical HR content to all users in an organization. Customers use web-based tools to add their organization’s own proprietary content such as policies, procedures, FAQs, forms and product & service descriptions. 

Information is accessed using a web browser, and the system can be fully integrated into an organization’s intranet or portal. HR AnswerSource 3.0 is built on open architecture that fully supports single sign-on and data synchronization with legacy systems.

Near real-time reporting capabilities are embedded within the application allowing organizations to quickly gain essential insight into usage of the system. Problems within the company can be easily identified and proactively addressed.

“HR AnswerSource 3.0 is the direct result of long-term collaboration with our customers and partners,” said Kelly Land, vice president, product development and chief technology officer. “We continue to focus on delivering value, as these audiences define it, and our new platform gives us the solid technical foundation necessary to continue to meet market demands.”

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